TY  - BOOK
AU  - Office of Government Commerce
TI  - The Official Introduction to the ITIL Service Lifecycle
SN  - 978-0-11-331061-6
AV  - HD9696.2  O43
PY  - 2007///
CY  - Reino Unido
PB  - TSO
KW  - IT/Administración
N1  - 17989
ER  -