@book{2521,
	author = {K. Rampersad, Hubert},
	title = {Cuadro de Mando Integral, Personal y Corporativo (Total Performance Scorecard, TPS) Una Revolución en la Gestión por Resultados},
	publisher = {McGraw-Hill},
	year = {2004},
	address = {España},
	edition = {1a}
}