Services Marketing: Integrating Customer Focus Across the Firm
Zeithaml, Valarie., Jo Bitner, Mary., Gremler, Dwayne D.
Services Marketing: Integrating Customer Focus Across the Firm - 6a - EUA McGraw Hill 2012 - 642 p 26 x 21 cm
0
978-0-07-811205-8
Mercadotecnia
HD9980.5 / Z45
Services Marketing: Integrating Customer Focus Across the Firm - 6a - EUA McGraw Hill 2012 - 642 p 26 x 21 cm
0
978-0-07-811205-8
Mercadotecnia
HD9980.5 / Z45